AiCap Solutions: Revolutionising the Furniture Industry with AI
The pioneer of AI in the Malaysian furniture industry, providing cutting-edge solutions to enhance efficiency, sustainability and exceptional customer experience.
Company Profile: AiCap Solutions
AiCap Solutions is a subsidiary of Addcap Holding Sdn. Bhd. and is the first company in the Malaysian furniture industry to provide generative artificial intelligence (GenAI) applications. Leveraging the large customer base of the parent company, we serve over 20,000 customers annually, with a group revenue exceeding 12 million Malaysian Ringgit. Our solid manufacturing base and the "Made in Malaysia" ethos have made us a catalyst for industry growth, and we aim to expand our global footprint.
1
Establishment
Established as a subsidiary of Addcap Holding Sdn. Bhd.
2
Innovation
Developed GenAI solutions for the furniture industry
3
Expansion
Targeting global market penetration
Vision and Mission
Our vision is to empower the furniture industry with transformative general artificial intelligence solutions, achieving efficiency, sustainability, and exceptional customer experiences. Our mission is to research, develop, and launch AI solutions that address the unique challenges of the furniture industry, bridging the gap between tradition and technology for businesses of all sizes.
Innovation
Developing cutting-edge AI solutions
Bridging the Gap
Connecting tradition and technology
Global Impact
Transforming the global furniture industry
Our Team
Kun
CEO
Kun has a wealth of experience in the technology industry, having previously held leadership roles in several successful tech startups. With a deep understanding of both AI and the furniture industry, Kun brings a unique perspective and expertise to the team. As CEO, Kun is dedicated to driving the company's vision and mission, while fostering a collaborative and innovative company culture.
Ray
CTO
Ray is an accomplished technologist with a strong background in AI research and development. With a passion for pushing the boundaries of technology, Ray leads the technical team in creating cutting-edge AI solutions that revolutionize the furniture industry. As CTO, Ray is responsible for the overall technical strategy and ensuring the successful implementation of AI technologies.
Target Audience
AiCap Solutions serves a variety of stakeholders in the furniture industry, including manufacturers, retailers, interior designers, exporters, and e-commerce platforms. From small to large factories seeking to optimise operations, to physical stores and online shops looking to enhance customer service, we cater to the diverse needs within the furniture ecosystem.
Manufacturers
Optimise operations and build customer connections
Retailers
Enhance customer service and sales
Designers and Exporters
Leverage AI-driven tools for efficient project execution and global expansion
Market Size and Potential
The global furniture market reached $700 billion in 2023 and is expected to grow at a compound annual growth rate of 4.5% to 2030. The Malaysian furniture market is valued at $3 billion, primarily focused on exports and growing domestic demand. It is estimated that around 20% of manufacturers and retailers are actively seeking digital transformation solutions, representing a $60 million addressable market in Malaysia.
Unique Selling Proposition (USP)
AiCap Solutions is the first company in Malaysia to develop AI solutions specifically for the furniture industry. We provide an integrated solution that applies AI to customer engagement, sales optimisation, and market intelligence, all integrated on a single platform. Leveraging our roots in Malaysian manufacturing, we deliver scalable global competitiveness solutions while ensuring innovation is affordable for businesses of all sizes.
1
Industry Expertise
The first company in Malaysia to develop furniture-specific AI solutions
2
Integrated Solution
Combining customer engagement, sales optimisation, and market intelligence
3
Local Insights, Global Reach
Grounded in Malaysia, supporting globally competitive solutions
4
Affordable Innovation
Providing affordable AI solutions for businesses of all sizes
Addressing Human Resource Challenges
The furniture industry faces severe labour challenges, from labour shortages to rising costs. AiCap Solutions transforms how furniture enterprises manage their human capital through our AI-driven optimisation platform.
Intelligent Backend Support
Our AI automation reduces administrative workload by 40%, allowing your team to focus on strategic tasks. The intelligent system handles everything from inventory management to resource allocation.
24/7 Customer Service
Advanced AI chatbots provide 24/7 support in over 10 languages, handling routine inquiries while intelligently escalating complex issues to human customer service. This has improved customer satisfaction by 25%.
Intelligent Sales Optimisation
Our AI-driven recommendation system boosts conversion rates while easing the burden on employees. Companies using our solution report a 30% reduction in human resource-related costs while maintaining peak performance.
Why Choose AiCap Solutions?
AiCap Solutions is backed by the outstanding performance record and extensive client base of Addcap Holding. We have a deep understanding of the challenges facing the furniture manufacturing and retail industries, and are committed to providing affordable, high-quality, Malaysian-made innovative solutions. We are not just a technology provider, but a partner on your digital transformation journey, ensuring the Malaysian furniture industry remains at the forefront of the global market.
Outstanding Track Record
Leveraging the extensive client base and industry experience of Addcap Holding
Industry Expertise
Deeply understand the challenges facing the furniture manufacturing and retail industries
Malaysian Innovation
Committed to providing affordable, high-quality locally developed AI solutions
Partnership Approach
Providing professional support for your digital transformation journey
How to Subscribe
Choose from our flexible subscription options designed to meet your business needs:
Setup Process
Initial investment: RM 5,000
- Comprehensive integration
- Customized configuration
- Business-specific AI training
Basic Plan
RM 1,800 monthly
- Up to 1,000 AI conversations per day
- 24/7 technical support
- Regular system updates
- Bi-monthly strategy sessions
Premium Plan
RM 2,800 monthly
- Over 1,000 conversations per day
- Weekly strategic support sessions
- All basic features included
Additional Features
- Trilingual support (Malay, Chinese, English)
- Photo Recognition
- Document File Sharing
- Web-link Sharing
- Message Forwarding
- Voice Recognition
*T&C apply
Contract terms: Flexible durations from 3 to 12 months available. All plans include scalability option.
Contact Us
Visit Our Office
Address:
AL49, LOT 2299, Jalan Industri 4, Kampung Baru Sungai Buloh, 40160 Sungai Buloh, Selangor
AL49, LOT 2299, Jalan Industri 4, Kampung Baru Sungai Buloh, 40160 Sungai Buloh, Selangor
Your Point of Contact